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When Downtime is Not an Option
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All Triple8 services are backed with a full 30 Day Money-Back guarantee.


High Availability Virtual Servers
When you have a website or application that absolutely cannot go down, Triple8 offers serveral Levels of High Availability options for Virtual Servers. Depending on your needs, HA virtual servers can be mirrored across hardware nodes and storage area networks (SANs) in real time. If a processor, motherboard, or hard drive fails, the entire server can instantly move to another virtual node and or SAN. Depending on the level of High Availabilty, this can require as little as a reboot, or even no reboot, offering nearly 100% guaranteed uptime. High Availability means nothing without a Service Level Agreement to back it up, and Triple8 offers the highest SLA for HA virtual servers anywhere.

High Availability Virtual Servers
Level I CPU's and Ram are mirrored across 2 or more servers. Should a Virtual node fail, you virtual server will start up (reboot required) on another Virtual hardware node automatically.
Level II CPU's, Ram, and Hard Drives are mirrored across 2 or more servers. Should a Virtual node fail, or a SAN fail, you virtual server will start up (reboot required) on another Virtual hardware node or SAN automatically.
Level III CPU's, Ram, and Hard Drives are mirrored across 2 or more servers in real time. Should a Virtual node fail, or a SAN fail, you virtual server will instantly transfer opterations to another Virtual hardware node or SAN automatically. Zero downtime and no reboot required.


High Availability Service Level Guarantees
  Service Level Cost Differential Downtime SLA Refund*
Level I 99.9% + 50% 40 Minutes 100%
Level II 99.99% + 100% 4 Minutes 200%
Level III 99.999% + 200% 40 Seconds 300%

*Subject to terms and conditions.